News

Urgent Care Clinic

To help our registered patients and minimize their  visits to other clinics and ERs, we are offering an Urgent Care Clinic

We have successfully helped hundreds of our patients, reduced ER visits and minimized the load on ERs.

Patients who are aware how our urgent care service works are very appreciative and satisfied, therefore, we ask all our patients to familiarize themselves with how it works in order for us to continue providing this service smoothly and efficiently for their best interest.

Urgent care is for cases which can be managed in outpatient setting ASAP but not immediately and not serious enough to require ER visits, therefore, we cannot see patients with chest pain, possible fractures, sudden abdominal pain, loss of consciousness or any case deemed more than urgent when the physician review patients’ symptoms.

It is a short time visit to address the urgent issue only, not for multiple issues, and it is for the patient who has the appointment only not for any other family member who is not our patient or has no appointment.

Urgent care is not for mental illnesses or counseling and not to discuss test results.

If you call our office it doesn’t mean that you will have an appointment once you call, if you don’t have an urgent issue.

If you have symptoms and you think they need to be addressed ASAP please call our office, present your exact symptoms without understatement or overstatement, your symptoms will be documented and reviewed by the physician then you will receive a call with either an appointment at the same day or recommendations from the physician of what you can do before you see the doctor.

We have zero tolerance for any harassment over the phone.  Harassing our staff will not change our decision if you don’t have an urgent issue and it may lead to patient-physician relationship termination.

Please help us so we can help you

Saturday: One issue per visit

Due to our limited time and busy clinic on Saturdays, we will be able to address only one issue per visit.
Please help us serve you better, keep your wait time short and be fair to other patients by adhering to this policy
We will be happy to address multiple and complicated issues during our long working hours Monday-Friday

Medical Center Updates

Flu vaccine now available , no waiting time if your visit is for the flu shot only
Great News ….
  • Orthotics services are now available , talk to us or call our center to book an appointment.
  • Dr. Oliva-Custic has joined our center
  • Dr. Oliva-Custic is a family physician practicing in dermatology, holds a diploma in dermatology
  • Dr. Deeb has joined our center.
  • Dr.Deeb is  an OB/Gyn. specialist , she holds privileges in Winchester Hospital
Please talk to your doctor if you need a referral, or call us to arrange for your appointment
  • Allergy testing now available, talk to us or call to book an appointment
  • We are open Saturdays from 9 am to 2 pm

Please Check our Wait time on the Home page

  • To book an appointment or for any general inquiry call us at 613 825 0544
  • If you would like to see us just stop by and check in.

Flu vaccine is available now

Flu vaccine is available now , drop in any time or make your appointment to get your vaccine
Hit the flu before it hits you , please  read more about flu and flu vaccine
Shingle vaccine is available
 Ministry forms for new patients are available 
We will be opening  on Monday Sep 17.2012
We will be accepting new patients, so if you would like to become our patient please visit us and fill out the MOH form.